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Security, Refunds, Returns & Delivery.

A policy that keeps our service deliver with satisfactions.

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macint Developments.

Returns & Refunds Policy.

At Macoob Intelligence or Macoob Developments, we strive to provide reliable website subscription services and high-quality development projects. This Refund Policy explains how refunds are handled. By purchasing our services, you agree to the terms below.

Website Subscriptions & Developments

  • No Free Trial: We do not provide free trials. Please ensure the subscription plan meets your needs before purchasing.

  • Non-Refundable Payments: All subscription fees are non-refundable once payment is processed.

  • Cancellation: You may cancel your subscription at any time. Your access will remain active until the end of the billing period, but no prorated or partial refunds will be issued.

  • Billing Errors: If you believe you were charged incorrectly, please contact us within 14 days of the billing date for review.

  • Deposit & Upfront Payments: All deposits and upfront payments are non-refundable as they cover project initiation, planning, and resource allocation.

  • Milestone Payments: Once a milestone is delivered and approved, payments are non-refundable. If work has not yet started on a milestone, refunds may be considered at our discretion.

  • Client Delays or Cancellations: If a project is canceled or delayed by the client, all completed work and allocated resources remain billable and non-refundable.

  • Company Cancellations: If we are unable to complete a project for reasons within our control, a fair partial refund will be issued for uncompleted work.

 

Refunds will not be provided for:

  • Change of mind after purchase.

  • Inability to use or benefit from the service.

  • Delays caused by the client’s lack of response, incomplete materials, or third-party issues.

 

To request a refund (where applicable), please email us at [admin@macoob.com with:

  • Your full name

  • Invoice or transaction number

  • Reason for the request

We will review your case and respond within 5–10 business days.

If a payment dispute or chargeback is initiated through your bank or card provider, please note that:

  • Any fees imposed by Stripe.com or our payment processor will be  charged to the client.

  • We encourage clients to contact us directly before initiating any dispute, as most issues can be resolved quickly through our support team.

Policy updates.

We may update this Refund Policy periodically. Updates will be posted on our website, and continued use of our services will signify acceptance of the revised policy.

MACINT Mall.

Security, Refunds, Return & Delivery Policy.

Vendor Responsibility

All refunds, returns, exchanges, cancellations, after-sales services, delivery, shipping, and fulfillment for products or services listed on MACINT Mall shall be the sole responsibility of the respective vendor.

Vendors are independently responsible for:

  • Establishing, communicating, and enforcing their own refund, return, and delivery policies.
  • Managing logistics, couriers, shipping costs, and delivery timelines.
  • Handling customer complaints, claims, disputes, or inquiries
  • Processing refunds, replacements, exchanges, or delivery resolutions.
  • Securing their accounts, systems, and devices.
  • Protecting customer data obtained through transactions.
  • Preventing unauthorized access, fraud, or misuse related to their operations.

MACINT Mall operates strictly as a business activity and marketplace platform. MACINT Mall does not:

  • Handle after-sales support.
  • Process refunds or returns.
  • Manage delivery or shipping arrangements.
  • Mediate disputes between buyers and vendors.
  • Guarantee product quality, delivery timelines, or service fulfillment.

    MACINT Mall shall not be held responsible or liable for:
  • Refund or return disputes.
  • Delivery delays, losses, damages, or misdelivery.
  • Courier performance or service quality.
  • Any dissatisfaction arising from vendor transactions.

Customers acknowledge and agree that:

  • All after-sales and delivery-related matters must be resolved directly with the vendor.
  • MACINT Mall bears no liability for refund, return, delivery, or fulfillment issues.
  • Customers should review the vendor’s policies before making a purchase.

    This policy forms an integral part of the Terms & Conditions governing the use of MACINT Mall.

MACINT Mall operates solely as a business activity and marketplace platform. MACINT Mall does not:

  • Handle after-sales support or process refunds and returns.
  • Manage delivery or shipping arrangements.
  • Mediate disputes between buyers and vendors.
  • Guarantee product quality, delivery timelines, or service fulfillment.
  • Guarantee absolute platform security.
  • Be responsible for vendor or customer security failures.

MACINT Mall shall not be held responsible or liable for:

  • Refund or return disputes.
  • Delivery delays, losses, damages, or misdelivery.
  • Courier performance or service quality.
  • Data loss, security breaches, or unauthorized access.
  • Damages resulting from third-party cyber incidents

Customers are responsible for:

  • Maintaining the confidentiality of their account credentials.
  • Ensuring secure access to their devices and networks.
  • Not engaging in activities that may compromise platform security.
  • Contacting the vendor directly for any after-sales or delivery matters


Customers acknowledge and agree that:

  • All after-sales, delivery, and security-related matters must be resolved directly with the vendor.
  • MACINT Mall bears no liability for refund, return, delivery, fulfillment, or security issues.
  • Customers should review the vendor’s policies before making a purchase.

To the fullest extent permitted by law, MACINT Mall shall not be held liable for:

  • Loss, damage, or dissatisfaction arising from vendor transactions.
  • Delivery failures or delays.
  • Refund, return, or after-sales disputes.
  • Security breaches, data loss, or unauthorized access.


This Policy forms an integral part of the Terms & Conditions governing the use of MACINT Mall and applies to all vendors and customers on the platform.

d’AlfaCare | dalfacare.com

Refunds, Return & Delivery Policy.

This Return & Refund Policy applies to all products sold under the d’AlfaCare name, branding, or domain, including products manufactured, packed, marketed, or distributed by d’AlfaCare.

By purchasing any product from d’AlfaCare, customers confirm that they have read, understood, and agreed to the terms stated herein.

Minimum Purchase Commitment

Customers must maintain a minimum purchase of RM125 per month for six (6) consecutive months to qualify for any return or refund consideration.

Failure to fulfill this commitment will render the purchase ineligible for return or refund, without exception.

  • Return and refund requests are strictly applicable only after the completion of the six (6) month purchase commitment period.

  • Requests submitted prior to the completion of this period will not be accepted or processed.

Returned products must:

  • Be in good condition

  • Be returned in original packaging, including labels, seals, boxes, and accessories (if applicable)

Products that are damaged, altered, excessively used, incomplete, or returned without original packaging may be rejected without refund.

  • Approved refunds are subject to management fee deductions, which may include:

    • System and payment processing fees

    • Administrative charges

    • Logistics, handling, and delivery costs

  • Deduction amounts vary by product and are clearly stated in each product’s listing or description at the time of purchase.

  • Refunds will be processed via the original payment method or an alternative method determined by d’AlfaCare.

  • Processing timelines may vary depending on internal verification, system processing, and third-party payment providers.

Return and refund eligibility is non-transferable and applies only to the original purchaser.

  • All products are sold on an “as-is” and “as-available” basis, subject to the terms stated in this policy.

  • d’AlfaCare makes no guarantee that a return or refund request will be approved unless all conditions are fully met.

  • d’AlfaCare shall not be liable for any indirect, incidental, consequential, or special damages arising from the use, misuse, or inability to use the products.

  • Refunds, if approved, shall constitute the sole and exclusive remedy available to the customer.

d’AlfaCare / dalfacare.com reserves the absolute right to:

  • Review, verify, and assess all return and refund requests

  • Approve or reject any request based on compliance with this policy

  • Make the final and binding decision, which shall not be subject to dispute or appeal

This policy shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Malaysia.

d’AlfaCare reserves the right to modify, update, or revise this policy at any time without prior notice. Continued use of the website or purchase of products constitutes acceptance of the updated terms.

For enquiries regarding returns or refunds, please contact our official support channels via dalfacare.com.

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Customers must maintain a minimum purchase of RM125 per month for six (6) consecutive months to qualify for any return or refund consideration.

Failure to fulfill this commitment will render the purchase ineligible for return or refund, without exception.

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